Students support and services

The London Wellbeing Advisor is on hand to talk through any academic or personal issues you may be facing during your studies. In addition to supporting and helping you access any other relevant support services, you can discuss reasonable adjustments to your studies such as coursework extensions or access advice on submitting a Mitigating Circumstances claim.

Our dedicated Mental Health Support Team provides support to students who face barriers affecting their ability to study as a result of their mental health. The London Wellbeing Adviser will work closely with the Mental Health Support Team and will liaise with external agencies when appropriate to arrange care and support.

Your wellbeing is important to us, and we are committed to fostering a nurturing and inclusive environment for all students. We strive to ensure your success and happiness throughout your time at Loughborough University London.

For more information, reach out to the team via email.

Current students can request an appointment by completing the referral form here.

Alongside the London Wellbeing Adviser our experienced team is committed to providing assistance and accommodations tailored to your specific needs. Whether you have a physical, sensory, learning, or mental health disability, we are here to ensure that

you have the necessary support and resources to succeed. Our services include:

• Support, advice and guidance
• Recommending appropriate assessment arrangements
• Arranging one-to-one support specific to students needs
• Liaise with social services departments to help arrange funding for personal care needs (eligibility criteria applied)

For more information about support during your time at Loughborough University London, email London Wellbeing, or call +44(0)20 3805 1351 To help us ensure adequate support is arranged prior to your arrival, we ask that you share some information with us about your disability and/or health circumstances via our online portal.

Disabled Students’ Allowance (DSA)

DSA is support to cover the study-related costs you have because of a mental health problem, long-term illness or any other disability. This can be on its own or in addition to any student finance you receive. You can apply for DSA is you are a student who is ordinarily resident in the UK.

Download the link for the latest DSA forms for your academic year. You can contact the London Wellbeing Adviser for a discussion on how to complete the form and the next steps.

The English Language for Academic Purpose Tutor is here to support you with your writing, academic language development, and study skills. You can get in touch either sending an email if you have any questions or you can drop by the ALSS Corner on the 2nd floor of our building.mailto:p.chan@lboro.ac.uk

To access any materials related to the areas of support, please access the “Academic Support” page on Learn.

The Loughborough University London library collection and study spaces are based on the 2nd floor of the London campus building. The library website is your portal for accessing online library resources and the library catalogue. Library staff can be contacted via london-library@lboro.ac.uk

We recommend you register with a local GP who will be your first port-of-call should you have any health problems. Details on nearby GP surgeries and how to register can be found on the NHS website.

More information on health care can be found on the dedicated page.

Loughborough Nightline is a confidential, non-advisory, out-of-hours student listening service that you can contact by phone or email with anything that may be on your mind. Fully trained volunteers are available to talk, with no fear of being judged. 

The University Chaplaincy, based on the Loughborough campus, is the focus of religious, spiritual, and faith-based activities for both our campuses. Chaplains from the major world faiths offer support and guidance, whatever your religious or spiritual beliefs.

The team works closely with faith groups located close to campus in London to ensure you have the opportunity to reach out to the community of people who share your faith.