Students support and services

The support available at both campuses is what makes the Loughborough student experience so special. From academic concerns to personal challenges, our dedicated team offers guidance and essential support throughout your university journey.

Supporting our students

Our London Student Services team are available to answer any questions you may have about your programme or your wellbeing.

You can contact Student Services by telephone on (020) 3805 1348 or by email.

Your wellbeing

The Wellbeing Team are on hand to talk through any academic or personal issues you may be facing during your studies. In addition to supporting and helping you access any other relevant support services, our team can support extensions and discuss mitigating circumstances claims with you.

Your welfare is important to us, and we are committed to fostering a nurturing and inclusive environment for all students. Join us on your journey of personal growth and wellbeing, as we strive to ensure your success and happiness throughout your time at Loughborough University London.

For more information, you can contact the Wellbeing Team. Current students can request an appointment by  completing our online appointment request form.

Disability support

We are a dedicated support network, creating an inclusive and accessible environment for all students. Our experienced team is committed to providing assistance and accommodations tailored to your specific needs. Whether you have a physical, sensory, learning, or mental health disability, we are here to ensure that you have the necessary support and resources to succeed.

For more information about support during your time at Loughborough University London, contact the Welfare Team.

To help us ensure adequate support is arranged prior to your arrival, we ask that you share some information with us about your disability and/or health circumstances in our online portal.

Academic support

The English Language for Academic Purpose Tutor is here to support you with your writing, academic language development, and study skills. There are several ways you can get in touch:

1. Send an email if you have any questions

2. Visit the Student Services Desk on the fourth floor

3. Drop by the ALSS Corner in LDN 2.08 on the second floor

To access any materials related to the areas of support, please access the “Academic Support” page on Learn.

The Loughborough University London library collection and study spaces are based on the 2nd floor of the London campus building. The library website is your portal for accessing online library resources and the library catalogue. Library staff can be contacted via london-library@lboro.ac.uk

 

Mental health support

Our dedicated Mental Health Support Team provides support to students who face barriers affecting their ability to study as a result of their mental health. 

Loughborough Student Services

Healthcare

We recommend you register with a local GP who will be your first port-of-call should you have any health problems. Details on nearby GP surgeries and how to register can be found on the NHS website.

More information on health care can be found on the dedicated page.

Loughborough Nightline

Loughborough Nightline is a confidential, non-advisory, out-of-hours student listening service that you can contact by phone or email with anything that may be on your mind. Fully trained volunteers are available to talk, with no fear of being judged. 

University Chaplaincy

The University Chaplaincy, based on the Loughborough campus, is the focus of religious, spiritual, and faith-based activities for both our campuses. Chaplains from the major world faiths offer support and guidance, whatever your religious or spiritual beliefs.

The team works closely with faith groups located close to campus in London to ensure you have the opportunity to reach out to the community of people who share your faith.