Registration

After your place at Loughborough University London is confirmed, you will be invited to register approximately six weeks prior to your arrival at the University. You must first register online and then attend in-person registration to verify your identity and documents.

Before you arrive at Loughborough, all new students need to retrieve their IT credentials (email, username and password). See step 8 below for the Password Reset System that will allow you to reset or change your password from your personal device.

The DUO Mobile App is a multi-factor authentication (MFA) system that provides an additional security step that verifies your identity. You may have come across something similar before when purchasing a product online or using a banking app.

You will need to upload a photograph of yourself as part of the online registration process. We recommend that you prepare this digital image before you start online registration. 

Please follow the instructions, your registration and production of your student ID card may be delayed if your photo does not meet our system requirements.

Once you have retrieved your IT credentials, set up DUO Mobile (MFA access) and prepared your photo ID, you are then ready to start online registration.

Note: registration is a two-step process, online registration followed by in-person registration. Both steps are required to complete the registration process.

You cannot complete the online registration process until you have received an email inviting you to register. If you try to register before that, you will get an error informing you that your credentials have not been recognised.  

You are required to book your in-person registration slot before you arrive. Review your induction schedule so you don’t miss key talks taking place for your institute and then select a time when you are free to complete your registration in-person.

In-person registration will take place from the 26 – 28 January 2026 at Loughborough University London. You will need to have completed online registration to receive your student number to book a slot. (Student Number example: F567890).

You will need to log in to the booking system, press the continue button and complete the Single Sign On (SSO) using your Lboro username and password.

When you register in-person, you will need to show evidence of your immigration status so that the University can confirm your right to study in the UK. The documents you will need to bring will depend on your immigration and fee status. This requirement applies to UK and International students. Follow the link below for guidance on your immigration status.

You are assigned a randomised password when you retrieve your IT credentials, if you want to change your password to something memorable, we strongly recommend you enrol in the Password Reset System. This will make it easy for you to change your password, especially if you forget it.