Campus safety
London is a vibrant city to live and study, and we want you to make the most of your time here. At Loughborough University London, your safety and wellbeing are a priority. Discover the security measures and support services we have in place to help keep you safe, secure and supported throughout your studies.
A safe and secure campus, 24/7
Our London campus is based at Here East in Queen Elizabeth Olympic Park, where security operates 24 hours a day, seven days a week. We work closely with Here East to provide a safe and secure environment for our students, staff and visitors. Security staff are available to respond to emergencies and provide assistance if you have a safety or security concern while on campus.
Access to University areas is controlled, and students and staff should carry their University ID card while on campus. If you notice anything that causes concern or need assistance, please contact our security team or a member of staff. For urgent security assistance, call 07970231828. In an emergency involving an immediate risk to life or safety, call 999.
SafeZone
Loughborough University London students and staff can use SafeZone, our free personal safety app, which connects you directly with the Here East Security team. SafeZone allows you to quickly request help in an emergency, request first aid assistance, use a check-in function when working alone or outside normal hours, and receive important campus safety and incident alerts.
For more information and to download the SafeZone app, visit the SafeZone webpage.
Fire safety
At Loughborough University London we take fire safety very seriously, with procedures in place to help keep our students, staff and visitors safe. Fire detection and alarm systems operate throughout the building, with a scheduled fire alarm test taking place every Monday at 12pm.
If you hear the fire alarm, you should leave the building immediately using the nearest safe exit and follow instructions from staff or Security. You should familiarise yourself with the emergency exits and evacuation procedures when you arrive on campus.
Staying safe when travelling
Our location in Queen Elizabeth Olympic Park is well connected by public transport, making it easy to travel to and from campus. As in any major city, we recommend taking sensible precautions when travelling, particularly late at night. Plan your journey in advance, use well-lit and busy routes where possible, keep valuables secure and stay aware of your surroundings.
Support
Our London Student Services team are available to answer any questions you may have about your wellbeing. If you or someone else is in immediate danger, always call 999.