Advice and support for international students

At Loughborough University we understand that deciding on the university where you will pursue your studies is one of the most important choices you’ll make in your life. We also understand that studying in a foreign country away from your family and friends can be a daunting experience.

We work with study-abroad advisors and overseas representatives in a range of countries who can provide you with information about the University as well as assistance with your application, entry requirements and visa procedures. 

We’ve organised a number of on-line chat events to help answer your queries and attend to your concerns throughout the application process. You’ll be able to join live discussions with our International Office staff and current students, who openly share their experience of studying and living as a student in the UK.

Induction and Welcome Week

Loughborough University London organises a number of fun and interactive induction sessions during your first few days on campus. Induction will begin with registration from 24 September 2018, which you must attend. More information will be sent to you closer to September. Details of the induction sessions will become available online here.

The Welcome Week has been designed to introduce you to the fantastic lifestyle on campus and on Queen Elizabeth Olympic Park. We will spend the week giving you all of the essential information and support you need to start your studies feeling confident and well prepared. What’s more, there will be plenty of sporting, social and cultural activities organised by the University and the Students’ Union, to help you settle in and make new friends.

Student support

We have a dedicated Student Services desk that is situated on the second floor of campus. Our team of professional student support staff are available from Monday-Friday to answer any questions you may have about your programme or your wellbeing.

The Student Advice and Support Service  can help you with a range of issues including immigration, extending your visa, police registration, travelling abroad, working in the UK and they can signpost other support services on campus and online. The team will also be able to give advice on various student issues including housing, finance, employment, academic issues, including housing, consumer rights and council tax. If you have any questions, please contact: T: +44 (0)1509 222058 (UK only) E:

Counselling Service

Our partnership with the University of Westminster offers a counselling service to our students. Their service, which is concerned with psychological and emotional difficulties, is entirely confidential. To find out more, please visit the Student Support desk on the second floor of the campus or visit our website.

It is quite normal for someone who moves from a familiar culture to one which is unfamiliar to experience ‘culture shock’. Some helpful advice on how to recognise and cope with the causes and effects of culture shock can be found on the UKCISA website

Faith and Spirituality

Members of any religious group are free to practise their own beliefs and the world’s main religions are all represented within the University community. The Student Support Team can signpost places of worship off-campus. On campus, room LDN 2.09 is utilised as a nondenominational quiet room for prayer. Other rooms may be available on request. If you have any questions, please visit the Student Support desk on the second floor of the campus.

LSU London

LSU London offers a diverse programme of entertainment and activities to really help introduce you to the student community and get involved in campus life. When you arrive on campus, the Students’ Union will be offering a host of activities to help you to get to know British culture, including trips to popular London tourist spots, sporting events, student parties and staff and student socials.

Find out more by visiting the LSU London office on the second floor of the campus, or visit their website.

Students with Disabilities

The campus is fully accessible, to meet the needs of students with disabilities. The campus has lift access to all floors with height adjustable desks and disabled toilets available throughout the building. To discuss your requirements in more detail, contact the Disability Office by telephone on 020 38051351 or email

Work opportunities

International students pursuing degree-level courses can supplement their income by working:

  • up to 20 hours per week during term-time
  • full-time during vacations
  • in a full-time work placement as part of their course as long as this does not exceed 50% of the course duration

Dependent spouses of students who hold immigration permission for 12 months or more are usually allowed to work full- or part-time.