New students A-Z

A

Accommodation

If you are still looking for accommodation for the duration of your studies, take a look at our accommodation information.

B

Banks

Most banks are normally open daily between 09.30 – 17.30 hrs, Monday to Friday inclusive. Some banks open later on one day each week and/or on Saturday mornings. Some banks will be on campus during induction week to support students wishing to open a new bank account. Banks will include the Bank of China amongst others. 

Bus

There is a free shuttle bus service in operation from Stratford International Station (stop E) and Stratford City Station (stop X) to the campus. The bus runs to and from campus every 5 minutes.

The following buses operate services to and from venues on the Queen Elizabeth Olympic Park:

  • The 388 bus runs between Blackfriars in central London and Stratford City, near Stratford station. The 388 bus stops directly outside the campus and also travels to the Copper Box Arena and the London Aquatics Centre.
  • The 308 bus runs between Clapton and Wanstead via Stratford. The bus also travels to the flats in East Village, which are less than 10 minutes’ away from the campus.
  • The 339 bus runs between Leytonstone and Shadwell, and stops at Stratford City, near to Stratford station. The bus also travels to the London Aquatics Centre, which is just minutes’ from the campus.
  • The D8 bus runs between Crossharbour and Stratford International bus station. The bus also travels to Pool Street, by the London Aquatics Centre, which is just minutes’ away from the campus.

C

Cash

Notes are in denominations of £50, £20, £10 and £5 while coins are available in £2, £1, 50p, 20p, 10p, 5p, 2p and 1p. Try to avoid £50 notes if possible. Do not carry large amounts of cash. 

Clothing

During the day for your classes you may dress informally. However, you would be expected to dress appropriately for formal occasions, such as graduation.

Depending on where you are travelling from, you may need to buy items of clothing suited to the British climate, such as a warm and waterproof coat, pyjamas, sweaters and socks.

Such items are available across London, though the closest shopping centre to the campus is Westfield Stratford City. Westfield Stratford City can be reached by catching the free shuttle bus on campus, or is just a 15-minute walk through the Queen Elizabeth Olympic Park. 

Conditional offer

If your offer is conditional, you will need to send us evidence that you have met the conditions (e.g. degree results, proof of your English Language qualification) before you place can be confirmed.

Confirming your offer

To accept your place on a programme, you must confirm you offer. You can confirm or decline your offer by clicking here

Council tax

Council Tax is a type of property tax charged on residential dwellings, but most students are exempt from paying this charge. For further advice, please contact Student Support Team: +44 (0) 20 3818 0777 (from UK only). 

Cycling

Make sure that your bicycle is in good working order; you must have working lights on your bicycle – a white one at the front and a red one at the back. It is an offence to cycle at night without lights. Lights can be purchased from most cycling shops at very little cost.

Do not ride on the pavement – unless it is a designated cycle path, which is indicated by signs or painted on the road.

If you are cycling on the road, make sure that you follow the flow of the traffic cycling on the left hand side and always wear a cycle helmet. Make yourself as visible as possible when cycling by wearing reflective and fluorescent clothing. 

D

Declining your offer

You can confirm or decline your offer by visiting the Apply to Loughborough website.

Documents (supporting)

Once you have submitted your application, you will need to provide certified copies of supporting documents including:

Transcript of your current degree studies Degree certificate (if completed) English language qualifications (if English is not your first language)

If any of these documents are not in English, you will need to get them officially translated, and the translation will need to be certified.

If you applied through the on-line application portal, you can upload your documents by returning to the Application Portal and clicking 'View/Upload Documents'. You can upload your supporting documents at any time. 

Driving

In the UK, vehicles are driven on the left-hand side of the road. Before driving any vehicle (car, motorbike, van, etc.) in the UK you should check that you meet all of the legal requirements which apply to the driver and the vehicle and that you are aware of the correct licensing and taxation procedures, which may be very different from your home country.

Students from countries outside the European Economic Area and students who hold a non-Community licence or an International Driving Permit may drive here for up to 12 months. It is advisable to take a few driving lessons in the UK as this will assist you with the driving rules and regulations in the UK. Detailed information can be found on the Driver and Vehicle Licensing Agency (DVLA) website

E

Electrical equipment

The standard electricity supply in Britain is 220/240 volts, 50 cycles AC, and the standard socket is designed to take a 13-amp square three-pin plug. If you intend to use a two-pin socket or plug, you will need to buy an international voltage or plug adapter. You can buy an adapter on arrival in the UK, or you can buy electrical equipment when you arrive in the UK. For example, a hairdryer costs around £20, and an electric razor will cost around £30. 

F

Finance

To discuss any questions related to financing your studies, please contact the Student Finance office

G

Grades

If you are unsure what grades you require in order to meet the conditions of your offer, please contact Taught Admissions  or Research Admissions

H

Housing

If you are still looking for accommodation for the duration of your studies, please visit our accommodation page

I

International

If you are joining Loughborough University London from overseas, you may benefit from looking at our international pages

L

Laundry

If you do not have a washing machine or drying facility in your accommodation, you can take your washing to a launderette, where there are coin-operated washing machines and dryers. Unite Stratford One and Claredale House both offer washing and drying facilities. 

Loughborough Students' Union

Loughborough Students Union is a service for all students, and can support you with any aspect of your student journey. The Students' Union also organises a wide variety of activities and events throughout the year, to ensure you have an unforgettable postgraduate student experience during your studies.

M

Medical insurance

If you are not an EEA/Swiss national and are coming to the UK for less than six months you may not have access to full National Health Services and should take out medical insurance for the duration of your stay. 

O

Olympic Park

Visit the events section for information about events and activities taking place on the Queen Elizabeth Olympic Park.

P

Part-time work

After you have enrolled on your programme in the UK, you can register with the Careers Network to find local part-time and vacation work. Information about current vacancies can be found on the Careers Network pages of the website. 

Pre-sessional English language programmes

If you do not meet the English language requirements, you may be admitted to a pre-sessional English language programme offered by the University at our Loughborough campus.

There will be a number of opportunities during the pre-sessional course to travel to London and explore the campus and the city, and students will transfer to London for their degree programme following satisfactory progression from the pre-sessional course.

Find out more about the English Language requirements for your programme by logging into the online application portal.

Q

Queuing

British people queue to ensure fairness. If you go to the beginning of a queue, you will cause offence to other shoppers. 

R

Registration

Registration for all master's programmes is in September. In order to complete the registration process, you must follow these steps.

S

Schools

Children aged 5-16 are required by law to go to school or receive comparable education at home. All school-age children are expected to attend regularly and arrive punctually. Attendance at state schools is free of charge, but other education options are available, including boarding schools and private education establishments. 

Shopping

Items for sale are marked with a price and you will be expected to pay the specified amount- it is not possible to bargain over prices at British shops.

Our closest shopping centre is Westfield Stratford City, which houses over 250 shops, restaurants and department stores. Westfield Stratford City can be reached by catching the free shuttle bus on campus, or by walking through the Queen Elizabeth Olympic Park. Other famous London shopping districts include Oxford Street, Westfield Shepherd’s Bush and Knightsbridge.

Spelling

It’s important to decide on a way to spell your name using the English alphabet, and then always stick to that spelling. If there are differences in spelling across your documentation this can cause you difficulties in opening a bank account, travel tickets etc.

Student Ambassador scheme

We recruit and pay enthusiastic students to share their passion for Loughborough University London. Taking part in the ambassador scheme will give you the opportunity to work with people of all ages, nationalities and backgrounds and it is an excellent way of demonstrating your communication and team building skills. To find out more, see our Student Ambassador webpages.

Student support team

Our dedicated team of support staff are located on the second floor of the campus and can answer any queries you have about your programme, the facilities and the resources available on campus. For more information, visit our Student Support and Services page.

Supporting documents

Once you have submitted an application, you will need to provide certified copies of supporting documents including a transcript of your current degree, a copy of your Degree certificate and evidence of your English language qualifications if English is not your first language

If any of these documents are not in English, you will need to get them officially translated, and the translation will need to be certified.

You can upload your documents by returning to the Application Portal and clicking 'View/Upload Documents'. You can upload supporting documents at any time. 

T

Telephone

If you have brought your mobile phone with you to the UK, we recommend purchasing a UK sim card. Sim cards for many major network providers are available to purchase at most airports, railway stations and stores. The cost will vary depending on the network provider but will start from £5 for minutes and text bundles. The network advisor will ensure that you are provided with the appropriate sim card and will be able to give you all of the information you need to set up your new UK number. 

Tuition fees

You do not need to pay your fees in advance and you will not be billed until shortly after you have started your postgraduate course. For more information on tuition fees and methods of payments please take a look at the Student Finance Office website. 

V

Visa applications

For guidance on applying for a visa to study in the UK, visit the international section.

W

Walking

Always use the pavement. If there isn’t a pavement, then it is safest to walk on the right-hand side of the road so that you can see any oncoming traffic. When crossing the road, always use a crossing when there is one and be extra careful looking both ways before stepping into the road. 

Weather

The weather in the UK is varied and changeable with warm summers and cool winters. London tends to be slightly warmer than other areas of the UK, with summer temperatures varying between 20 and 28°C, with daylight of around 16 hours a day.

In winter, the temperature generally varies between 0 and 10°C, though it can very occasionally drop to a little below 0°C at night, and the daylight hours shorten to around 8 hours.